Category Archives: Management & Entrepreneurship

Can You Trust Online Reviews? Sometimes

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Over 100 million reviews have been posted on Yelp. Some of them, no doubt, are extremely accurate. Some are slightly biased. And some are downright fantasy. At least that’s what the New York Times says in an article. If that … Continue reading

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Lights, Camera, Action: Tips for First Time Company Video Spokesmen

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Today, anyone can become a company video star. Are you ready for YOUR close-up? It’s easier than you think to shine when the lights come up. (Hint: Mom knew the secret.) Here’s a short checklist that can help you deliver … Continue reading

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What Employers and Employees Need to Learn from a Texas Court Case about Smartphone Security

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What rights do employees have to protect their personal data on a cell phone, laptop, or tablet that they own and use for both personal and business purposes? What rights to employers have to protect their own corporate data on … Continue reading

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How to Fix Office Negativity Before it Ruins Productivity

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It turns out that one bad apple CAN ruin the whole barrel — if that one bad apple is an employee with a negative attitude who poisons the productivity and cohesiveness of others in his or her work group. That’s … Continue reading

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The Right to Yelp: What the New Laws Mean for Social Media Users

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In December 2015, the U.S. Senate passed a national “right to Yelp” bill, and that legislation is pending in the House of Representatives. Meanwhile, last week Maryland followed California by passing the country’s second state “right to Yelp” bill. I’ve … Continue reading

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How to Spot Toxic Employees Before They Ruin Your Business

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Recently an entrepreneur I’ve been mentoring asked me to have dinner with him instead of meeting in the office for our regular monthly update. And instead of the usual outgoing, gregarious CEO I’ve come to enjoy very much over the … Continue reading

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Work-Life Balance? Or Work-Life Integration?

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Michael O’Hara, COO of Leadnomics, published a blog post titled “Stop using work-life balance and start using work-life integration.”   In it, O’Hara says that your professional life and your personal life will inevitably collide. So, he says, stop trying to … Continue reading

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What Do We Do About Workplace Liars?

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At the “pitch day” event held by a local start-up accelerator, I  ran into someone I used to work with. We were never friends, but I held no grudge towards her. During her pitch, she made several statements that I … Continue reading

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Electronic Arts Pogo Games: My WORST Customer Support Experience

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Some years ago, I broke my pelvis in three places. For months, I literally sat in one place (couldn’t walk, couldn’t lie down). I was so bored, I started playing online games on a website called Pogo.com, operated by Electronic … Continue reading

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Summertime Security for Your Smartphone

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Memorial Day has come and gone, and our family is planning its summer vacation. Bet yours is, too. One lesson we learned the hard way recently is that the mobile devices every family member carries contain WAY too much personal … Continue reading

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