Tag Archives: Yelp

Can You Trust Online Reviews? Sometimes

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Over 100 million reviews have been posted on Yelp. Some of them, no doubt, are extremely accurate. Some are slightly biased. And some are downright fantasy. At least that’s what the New York Times says in an article. If that … Continue reading

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The Right to Yelp: What the New Laws Mean for Social Media Users

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In December 2015, the U.S. Senate passed a national “right to Yelp” bill, and that legislation is pending in the House of Representatives. Meanwhile, last week Maryland followed California by passing the country’s second state “right to Yelp” bill. I’ve … Continue reading

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Are You Careful (Enough) In How You Phrase an Online Review?

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A writer friend of mine called me this morning before 9 a.m. I knew it was important, because when a writer picks up the phone that early in the morning, it usually involves blood or at least gore. Not this … Continue reading

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Court Says Online Reviewer Can Have Her Say – For Now

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One of the first blog posts I wrote on this blog, on April 7, 2011, was titled Online Review Lawsuits: Sometimes the Truth Isn’t Enough. Written for anyone who has thought about writing a review of a business, the post … Continue reading

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Yelping about a bad review? You’re not alone!

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Is there anyone reading this who hasn’t used Yelp?  For most of us, it’s an easy to use site that gives us some idea of how other people feel about a local restaurant, insurance agent, or small business we’re considering … Continue reading

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Drawing the Line Online: Personal vs. Professional Speech

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I’m thrilled to be working with three of the industry’s top experts on social and digital media as we put together the content for a great webinar on Thursday, July 14.  It’s free, and if you work in a regulated … Continue reading

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Technogranny: Copyright and Social Media Rules


I was thrilled to have this blog featured on the Technogranny show this morning.  We talked about: Things you can’t say online (First Amendment limits) Keeping your job while having your say (Employee rights) Copyright issues for social media users … Continue reading

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