Category Archives: Uncategorized

How to complain the 2011 way

Posted on May 13, 2011 by debmcalister

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It’s Friday the 13th, so I thought a little humor might be in order — hope everyone has a great day! Join me for a free webinar on May 19: Marketing & Compliance in a Regulated Environment. Answer … Continue reading →

More Galleries | Tagged customer service, Deb McAlister, Facebook, Facebook cartoon, online complaints, social media, social media cartoon | Leave a comment

Does CAN SPAM Apply to Social Media?

Posted on May 11, 2011 by debmcalister

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The Controlling the Assault of Non-Solicited Pornography and Marketing Act (“CAN-SPAM law” 15 U.S.C. § 7701) passed in 2003 requires that businesses using email to market products or services have to meet certain basic requirements including: Providing accurate sender information … Continue reading →

More Galleries | Tagged CAN-SPAM, commercial speech, Deb McAlister, email marketing, Facebook, marketing, social media | 1 Comment

Who should pay the copyright police?

Posted on May 9, 2011 by debmcalister

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Nate Anderson wrote a fascinating article last week in the Ars Technical Law & Disorder report titled Unhappy Mounties sick of being private copyright cops Based in part on recently released documents from the U.S. and Canada, as well as … Continue reading →

More Galleries | Tagged black hat SEO, copyright enforcement, copyright infringement, copyright police, copyright protection, counterfeit goods, marketing management, MarkMonitor, pharming, phishing, RCMP, trademark enforcement, trademark infringement | 2 Comments

Free Webinar May 19 – Digital and Social Media Compliance: Rules of the Road

Posted on May 5, 2011 by debmcalister

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I’m thrilled to be presenting on May 19 with social media guru Mike Wise at a webinar titled: Marketing & Compliance in a Regulated Environment: “Rules of the Road” for Digital & Social Media. Anyone who works in insurance or financial … Continue reading →

More Galleries | Tagged Compliance, Deb McAlister, Facebook, FERPA, financial services, FINRA, FINRA social media guidelines, HIPAA, insurance marketing, libel, LinkedIn, Mike Wise, PIMA, slander, Slimed Online, social media, social media marketing, Twitter | Leave a comment

Please Don’t Feed The Trolls

Posted on May 3, 2011 by debmcalister

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When someone asks me what to do about a bad review posted online, I usually tell them that it depends on the situation. The #1 rule in online reputation, however, is to avoid feeding the trolls. Not the copyright trolls, … Continue reading →

More Galleries | 6 Comments

Go Google Yourself!

Posted on May 2, 2011 by debmcalister

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Did you ever Google yourself – only to find that you didn’t like what turned up? Just before I took off on an around the world trip a few years ago, I sent an email to an acquaintance in town. … Continue reading →

More Galleries | Tagged Deb McAlister, Google, Google profiles, googlewashing, SEO | 1 Comment

Online Misconduct: The New Jury Duty Worry

Posted on April 29, 2011 by debmcalister

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Yesterday’s mail disgorged one of those notices that crop up every few years: a summons for criminal jury duty. Until recently, I thought of jury duty as boring, but not that bad. (Boring, because I seldom get picked for jury … Continue reading →

More Galleries | Tagged criminal charges for juror, Deb McAlister, First Amendment, Google, Gretchen Black, juror misconduct, jury duty, online misconduct | Leave a comment

Having Your Say Without Losing Your Shirt

Posted on April 27, 2011 by debmcalister

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Litigation over what happens in social media and blogs is growing at alarming rates. It’s scary enough to hear that you’re being sued, but the scariest term a lawyer can use in my presence is the phrase “personally liable.” That … Continue reading →

More Galleries | Tagged blogging law, copyright infringement, Deb McAlister, defamation, FERPA, First Amendment, HIPAA, libel, online reviews, personally liable, product disparagement, social media, sued for online review, tortious interference, trade secrets | 11 Comments

Federal Judges Shrinking Copyright Troll?

Posted on April 25, 2011 by debmcalister

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On Good Friday (April 22, 2011), U.S. District Judge James Mahan issued a ruling that could shrink the biggest copyright troll in the U.S. down to size. “[Righthaven’s] litigation strategy has a chilling effect on potential fair uses of Righthaven-owned articles, … Continue reading →

More Galleries | Tagged blogging law, copyright infringement, copyright troll, Deb McAlister, EFF, Electronic Frontier Foundation, Righthaven | Leave a comment

The Ballad of John Lennon and the Copyright Troll

Posted on April 25, 2011 by debmcalister

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Copyright trolls are like this cave troll: poised to drop a hammer on the unwary at any moment. The photo is mine (taken in 2004 outside Te Papa Tongarewa museum in Wellington, NZ). The photo is copyright free; the troll is not. … Continue reading →

More Galleries | Tagged blogging law, copyright infringement, copyright protection, copyright troll, Creative Commons license, Deb McAlister, intellectual property, John Lennon, photo copyright, sued for online content | 6 Comments

Category Archives: Uncategorized

Who should pay the copyright police?

Please Don’t Feed The Trolls

Go Google Yourself!

Online Misconduct: The New Jury Duty Worry

Federal Judges Shrinking Copyright Troll?

The Ballad of John Lennon and the Copyright Troll

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